For Donors
Donors can cancel their accounts at any time. We'll process your request within 30 days and remove your personal data from our active systems.
For Wildlife Organizations
Wildlife organizations can request partnership cancellation. We'll work with you to ensure a smooth transition over 2-4 weeks.
Contact Support
Email support@specinate.com with your account details and reason for cancellation
Account Review
We review your account and any pending donations or commitments
Data Processing
Your personal data is removed from active systems (some data may be retained for legal compliance)
Confirmation
You receive confirmation that your account has been cancelled and data processed
Contact Partnerships Team
Email partnerships@specinate.com to request partnership cancellation
Transition Planning
We work with you to plan the transition, including finalizing pending donations
Program Updates
Your programs are marked as inactive and donors are notified of changes
Final Settlement
Final financial settlement and data processing completed
Personal Information
Email address may be retained for fraud prevention
Donation Records
Required for financial reporting and tax compliance
Communication History
May be retained if required for legal proceedings
Account Activity
Required for platform analytics and improvement
For Donors
Email our support team for account cancellation and data deletion requests.
support@specinate.comFor Wildlife Organizations
Contact our partnerships team for partnership cancellation requests.
partnerships@specinate.com