SpeciNate - Endangered Species Donation Platform

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Frequently Asked Questions

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Showing 16 of 16 questions

Detailed Documentation

In-depth guides for complex topics

Program-Level Allocation FAQ

Comprehensive guide to our allocation system with 40+ detailed Q&As covering allocation management, compliance, and best practices.

Note: The main FAQ questions above cover the most common allocation topics. For detailed technical documentation, you can download the comprehensive guide.

Policies & Procedures

Important policies and procedures for using Specinate

Getting Started Guide

Step-by-step guide to making your first donation

For Donors

1Create your donor account
2Browse endangered species or use AI recommendations
3Select a species and wildlife facility program
4Choose donation amount and frequency
5Track your impact through program-level allocations

For Wildlife Facilities

1Apply for wildlife facility partnership
2Complete verification process
3Set up your Stripe Connect account
4Create programs and set allocation categories
5Receive and manage donations with transparency

Still Need Help?

Our support team is here to help you make a difference

Contact Information

Email: support@specinate.org

Phone: 1-800-SPECINATE

Hours: Monday-Friday, 9 AM - 6 PM EST

Urgent Issues

Urgent: urgent@specinate.org

Partnership Issues: organizations@specinate.org

Technical Support: tech@specinate.org

Help Center

How do I know my donation reaches the animals?

What makes Specinate different from other donation platforms?

Can I set up recurring donations?

How are wildlife facilities verified on the platform?

How can I track the impact of my donations?

How do I cancel my account or delete my data?

How does wildlife partner pricing work?

How do I export my programs?

When am I billed for my subscription?

How do I manage program statuses?

How can our company set up a Corporate Social Responsibility (CSR) program?

How does employee donation matching work?

How can schools integrate wildlife conservation into their curriculum?

Can schools run fundraising campaigns for conservation?

How can foundations use Specinate for grant-making to conservation programs?

What due diligence information is available for grant decisions?

Program-Level Allocation FAQ

For Donors

For Wildlife Facilities

Contact Information

Urgent Issues